My blog about me, a BPO Professional with more than half a decade of experience in various accounts - inbound customer service, outbound sales, retention, collection, non-voice information requests, lead generation, appointment setting, virtual assistant and a few other skills up my sleeves. A jack of all trades in the BPO industry if you will, I adapt to and assimilate any campaign. I may not be the best but I am certainly good enough to do the job right.
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